A common misconception is that cybersecurity is an entry-level job. While that can be true to a certain extent, when it comes to working on a first-level support team, landing a cybersecurity job comes down to how mature the company’s processes and procedures are.
In general, the smaller the company, the more talent they’ll be trying to squeeze out of each individual. Some security operation centers (SOCs) are an extension of the help desk, or in some security-based companies, the SOC is the help desk. Either way, time spent providing technical support to end users is valuable experience for getting into cybersecurity.
Many years ago, a very smart person in this industry told me that the best way to understand our role with customers is that anything that connects to the network is something we should be aware of and getting paid to sell and support.
I think that's the first thing we need to explore—the old-fashioned definition of our job is only to sell and support information technology. I would argue the best way to think of our role is to help our customers use technology to achieve operational or business benefits. Take the information technology or operational technology out of it and just say, “If it’s connected to the network, that's something we should be in charge of.”
The ever-so glamorous hacking jobs are no walk in the park. A good penetration tester is technical, but more importantly, also knows how humans work.
I’ve talked to many people trying to break into cybersecurity. Some have college degrees, some have certifications, but a lot of people I’ve encountered have no experience in information technology at all, and I think this is a huge step that people try to skip.
More Info: comptia jobs
In general, the smaller the company, the more talent they’ll be trying to squeeze out of each individual. Some security operation centers (SOCs) are an extension of the help desk, or in some security-based companies, the SOC is the help desk. Either way, time spent providing technical support to end users is valuable experience for getting into cybersecurity.
Many years ago, a very smart person in this industry told me that the best way to understand our role with customers is that anything that connects to the network is something we should be aware of and getting paid to sell and support.
I think that's the first thing we need to explore—the old-fashioned definition of our job is only to sell and support information technology. I would argue the best way to think of our role is to help our customers use technology to achieve operational or business benefits. Take the information technology or operational technology out of it and just say, “If it’s connected to the network, that's something we should be in charge of.”
The ever-so glamorous hacking jobs are no walk in the park. A good penetration tester is technical, but more importantly, also knows how humans work.
I’ve talked to many people trying to break into cybersecurity. Some have college degrees, some have certifications, but a lot of people I’ve encountered have no experience in information technology at all, and I think this is a huge step that people try to skip.
More Info: comptia jobs
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