In order to build a strong foundation to understand the uses of chatbots in DevOps, it is important to know about the pain points in DevOps. The adoption of DevOps has obviously brought many advantages for better collaboration among development and operations teams. However, organizations also have to face many challenges for the operations of their end-to-end service delivery lifecycle. Here is an outline of the notable pain points for enterprises with DevOps.
Creation, setup, and deployment of new environments for specific applications with complicated environment configurations imposes higher costs, time consumption, and higher vulnerability to errors.
Manual interventions also present risks for moving or promoting code between environments and could also lead to more outages.
Development teams look forward to improving the value of change through scripting new code or improvements in the existing code. At the same time, operations teams want to maintain service level agreements (SLAs) and KPIs. Therefore, the conflicting goals that go unnoticed in DevOps strategies can lead to the development of a culture of blame among the development and operations teams.
The process and instrumentation gaps are also creating setbacks for synchronization between development, testing, and production operations. Manual processes could not be adequate for resolving this consistency, thereby resulting in common occurrences of production downtime.
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