Training your team on security policies is the first step. All employees need to understand how to react in the moment.
Requiring staff to sign off on an employee handbook isn’t enough to prevent future incidents. Employees should understand the types of incidents they could be a target for, such as the all-too-common phishing attempt. You don’t need everyone in your company to be a security analyst, but you should be able to show them what suspicious behavior outside of company protocol looks like and how to deal with it.
Anyone who handles or manages a system that holds personally identifiable information (PII) including data as simple as contact information records may need an extra level of attention when you are training your team around incident handling. These files can often be the end game of the threat actor, whether they intend to ransom them or steal them.
Earlier in this article we defined that preparation is the single-most important element of a response plan. What exactly does that mean? In many cases, being prepared means being experienced. So how do you create cybersecurity breach response experience for your team?
War gaming could be the solution. War gaming is one of the most important steps when it comes to incident response planning. It sounds intense because it is. Take your employees, in particular your first responders, through a breach incident exercise, and don’t stop with entry-level employees. An effective war game exercise also involves the executive suite and multiple departments.
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