Friday, June 5, 2020

What Is a Cloud Engineer

As a cloud engineer, I maintain a customer cloud infrastructure. I ensure that the data processing solutions are functional and that accesses and data are correctly processed. I also ensure we are following best practices, keeping costs down and keeping our solutions secure.

In the Amazon cloud environment, I maintain the EC2 instances (virtual machines), monitor incoming transaction queues, maintain s3 (storage) and create identity access management (IAM) roles and policies.

Can you answer your customers questions?
As the technology ecosystem continues to swim against the constant changes happening in our industry, your customers are facing similar challenges. Help them navigate with answers to their questions about:
Physical and virtual support.
Clear and transparent SLAs.
24/7 availability.
Demand generation capabilities and resources.
High quality products and services.
A consumer-like experience with intuitive UIs.
Technically strong and certified support staff.
Fast and efficient response times.
Great price-to-value ratio.
Ability to deal with most issues remotely.
Multiple locations.
On-demand real-time reporting.

A typical day includes making the environment safer, finding ways to automate processes, finding optimizations for cost and performance, and responding to customer inquiries.


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